Solutions

Technical Operations

In-house managed technical support, qualified technicians, spare parts, commissioning, preventative maintenance and 24/7 assistance.

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Solutions

Technical Operations Overview

Updated with the latest Allmed catalogue/profile direction and retained RCS exceptions where approved.

In-House Managed Technical Support

RCS proudly boasts access to a full Technical Operations department managed in-house to support medical device performance and customer service.

Qualified Technicians

Qualified technicians support device management, commissioning, preventative maintenance and ongoing technical support requirements.

Spare Parts Access

RCS provides access to and supply of spare parts, helping healthcare providers maintain the longevity and optimal performance of capital equipment.

Commissioning

Expert setup and installation helps medical devices become fully operational and compliant with relevant operational requirements.

Preventative Maintenance

Regular maintenance services are positioned to prevent equipment failures and keep devices operating at peak efficiency.

24/7 Support

Round-the-clock technical support gives healthcare providers a route for immediate assistance whenever needed.

Support Workflow

How RCS Supports This Product Area

A practical route from requirements through product matching, documentation and ongoing support.

Understand the Requirement

Confirm the facility type, product range, patient-volume needs, documentation requirements and region.

Match the Product Mix

Recommend equipment, consumables, concentrates, water treatment, kits, testing products and support services.

Procure, Receive & Control Stock

Manage procurement, goods receiving, inspection, warehouse control, consignment stock and traceable documentation.

Pick, Invoice, Dispatch & Support

Support orders, picking, invoicing, dispatch, POD control, technical operations and ongoing service requirements.

Documentation

Related Product Documents & Brochures

Download the RCS profile, product brochure, product list or request specific documentation.

Allmed Catalogue 2026

Allmed product catalogue covering dialysers, dialysate, bloodlines, fistula needles, ultrafilters, disinfection and pharmaceutical products.

Request / Download →Allmed Corporate Profile

Allmed overview, global operations, complete dialysis treatment package and broad dialyser portfolio positioning.

Request / Download →POLYPURE S+ Brochure

High flux polysulphone dialyser information with steam sterilisation, middle molecule removal and albumin retention positioning.

Request / Download →VAPORIA HF Brochure

Polyethersulphone high flux dialyser information, steam sterile positioning and clearance performance detail.

Request / Download →Bicarbonate Cartridges and DiaCard Bags

Allmed cartridge and bag brochure covering BIOCARB-G, DiaCard, DiaCard S and concentrated haemodialysis solutions.

Request / Download →Endostop Endotoxin Filter

Allmed Endostop bacterial and endotoxin retention filter brochure for final dialysate solution purification.

Request / Download →Quality Management Process Map

Rev 00 QMS process map with effective date 21 September 2024, covering regulatory monitoring, procurement, receiving, stock control, dispatch, POD and consignment stock control.

Request / Download →SAHPRA Distribution Licence

Medical-device distribution licence resource with licence number, issue date, expiry date and authorised distribution/import/export activities.

Request / Download →Allmed Clinical Studies

Clinical and scientific documents for Allmed steam sterilisation and dialyser performance comparison.

Request / Download →NephroCan NephroChair Flyer

NephroChair retained as the approved NephroCan exception on the RCS catalogue.

Request / Download →Credit Application & KYC Forms

Customer onboarding forms for credit facilities, KYC details, verification documents and consent.

Request / Download →Product Pack Generator

Let procurement teams create a focused product information pack from selected catalogue items.

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Need pricing, product guidance or documentation?

Send your requirements and the RCS team will guide you to the right renal care products and support model.

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